Supervisor, Application Systems Delivery

Company Profile:

Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description:

• Lead the Application Operations team responsible for managing Java, Hybris, .NET, Azure, and Dynatrace, ensuring high performance and uptime across applications.
• Manage multiple projects simultaneously in a fast-paced environment, ensuring timely delivery and quality standards are met.
• Analyze, troubleshoot, and resolve complex technical issues, ensuring minimal disruption to services and applications.
• Collaborate with internal teams and external partners to ensure seamless project execution and successful completion.
• Provide clear communication to both internal and external stakeholders, offering technical support and guidance as needed.
• Manage team performance, allocate resources effectively, and oversee recruitment, training, and talent development.
• Align technology strategies and solutions to meet the organization's business objectives and goals.
• Keep up-to-date with industry trends, emerging technologies, and best practices to ensure competitive advantage.
• Ensure effective use of Application Performance Management (APM) tools like Dynatrace for proactive issue detection and resolution.
• Foster a collaborative and results-driven team environment, encouraging innovation and continuous improvement across application operations.

Qualifications:

• Min 10 – 14 years of Experience
• Proven experience managing Hybris, .NET, Azure platforms, and Dynatrace for application operations.
• Ability to manage multiple projects simultaneously, ensuring timely completion in fast-paced environments.
• Strong technical leadership skills with expertise in application architecture, planning, and troubleshooting complex issues.
• Excellent communication skills to collaborate with internal and external stakeholders and provide technical support.
• Experience in continuous improvement and driving process optimization in technology and product management.
• Expertise in mentoring and developing team members, managing resources, and aligning technology with business goals.
• In-depth knowledge of web technologies, emerging trends, and the ability to stay current with industry best practices.
• Ability to analyze performance and operational data to derive actionable insights for system optimization and business value
• Good communication and soft skills along with good interpersonal and team skills are essential.
• Ability to influence and coordinate cross-organization teams to implement important technical priorities.