Delivery Manager

Job Description

Job Description – Delivery / Project Manager

Location: Chennai

About Xebia

Xebia is a global digital consulting and product engineering organization with a strong focus on technology-led business transformation. We partner with enterprises across industries to deliver large-scale, mission-critical programs. Xebia operates as a service-line driven organization, emphasizing long-term client relationships, delivery excellence, and revenue growth.

Role Overview

The role demands strong experience working with Indian customers, handling senior stakeholders, and running P&L-aligned delivery engagements.

• Own end-to-end delivery of large programs and multi-project accounts for Indian enterprise customers.
• Act as the primary client partner for senior stakeholders, driving trust and long-term relationships.
• Handle high-pressure delivery escalations, risks, and commercial issues effectively.
• Own account-level governance including steering committees, reviews, and executive reporting.
• Drive revenue growth through account mining, renewals, and identification of new opportunities.
• Deliver against defined revenue targets, margins, and utilization goals.
• Manage program financials including forecasting, billing, and cost controls.
• Lead and mentor project managers, delivery leads, and cross-functional teams.
• Collaborate with sales and leadership teams for pre-sales, proposals, and solution shaping.
• Ensure delivery excellence, compliance, and continuous improvement across engagements.

• 10–15 years of experience in delivery management, program management, or account management roles.
• Strong experience managing Indian enterprise customers and senior business stakeholders.
• Proven track record in program governance, escalation handling, and delivery recovery.
• Hands-on experience in revenue generation, account growth, and meeting revenue targets.
• Strong understanding of commercial constructs, margins, and delivery financials.
• Excellent communication, negotiation, and relationship management skills.
• Ability to operate in high-accountability, high-visibility client environments.

• Experience working with BFSI clients such as NBFCs, banks, or insurance enterprises.
• Experience in large IT services or digital consulting organizations.
• PMP, PRINCE2, SAFe, or equivalent delivery certifications.