Team lead/ Team Manager

apartmentCognizant Technology Solutions India Pvt Ltd placeBangalore calendar_month 

Job Description

Role – Team lead/ Team Manager

Skill – OTC Brokerage payable

Experience – 8+years(Minimum 1 yr on paper team handing exprience is mandatory)

Location – Pune/ Bangalore

Work mode - Hybrid

Job description:

  • Ensure accurate management of daily reconciliations of brokerage trades and brokerage calculation with Hands-on experience in the process.
  • Exception management, including timely escalation of discrepancies to appropriate stakeholders, follow up and ownership through to resolution
  • Have required communication with Recon team for better understanding of their workflow and making reporting process more efficient
  • Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness
  • Manage the broker relationships with timely responses to their queries and settling the outstanding brokerage within agreeable period
  • All reports to be prepared accurately and submitted on time as per timelines agreed with client.
  • All exceptions are tracked and escalated as per timelines agreed.
  • EOD checklists are reviewed and saved on daily basis
  • Ensure you are aware & trained on all activities/reports in the team with no dependency on Client and team.
  • Zero escalations from brokers for inadequate response.
  • Have regular interactions and review meetings with Client
  • Identify areas of improvement and propose solutions & Ensure any and all change in the process is reported and documented.
  • Assist TM/Management in any adhoc requests and support during their absence.

Skills:

  • Experience in OTC Brokerage Reconciliation process
  • Strong knowledge of the OTC market, derivative products like (FX, Options, IRS, CCS, Repos, FXO, PMOPrecious metal options PM Precious metal ) and operating conventions
  • Excellent MS Excel/Word skills
  • Effective communication skills to manage broker/client
  • Ability to work with team and demonstrate the positive influences among peers
  • Proven ability to work effectively within strict deadlines
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