TSI Institutional Sales-Chennai

apartmentAditya Birla Group placeChennai calendar_month 

Job Description

Job Description

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters)

KRA1 Accountability: Sales collection, C form collection & Ugai management . Monitoring & reviewing companys & freight outstanding

  • Reviewing the ageing of debtors on a daily basis
  • Collections of cheques, DD from customers
  • Coordination with DIC for ensuring collections in time
  • Development & periodic review of critical ugai indicators
  • Collection of all the C forms from the parties
  • Ensure that the C forms are in proper format with all supporting's and are dispatched to plant in time
  • Collection & submitting Guarantor letters in time.
KRA2 Achieving sales targets
Achieving sales targets of white cement & new products . Ensure frontline implementation of zonal marketing plan
  • Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area
  • Performing systematic market visit schedule activities
  • Building rapport with all the customers
  • Ensure collation of orders & feeding the same in e-commerce site on web
  • To fill in Daily Activity Report & call cycle entries
  • Attentively listen to customers problems/issues & apprise the same to area head/state head
  • Attending to quality, pricing problems of the retailers/ stockiest & direct customers
  • Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets
KRA3 Gathering market feedback . Provide the feedback & need for appointing new dealers / stockists in unrepresented areas or the areas which are not fully penetrated.
  • Providing feedback on weak pockets of sales areas & the reasons thereof
  • Closely interact with retailers/retailers staff / stockists to get the first hand market feedback & submitting the same to area head/state head
  • Make available the information on competitors promotion activities to area head/state head
  • Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same
KRA4 Promoting products & applications . To involve CASC team and give detailed requirements of Sampling/ Brand approvals/ Site Training program. Participate in events along with CASC and convert the activity into business.
  • To coordinate & provide support to CASC personnel for sampling to be done at micro level.
  • Timely distribution of sales promotional material
  • Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there
  • To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business
  • Distribution of gifts & other promotional material to customers in time
KRA5 Initial complaint handling . To attend to the complaints of customers with regard to minor & generic applications & products
  • Visiting site to get the actual feel of complaint
  • To take the initial account of the nature of complaint
  • To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement
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