Transformation Manager

apartmentTata Consultancy Services placeNoida calendar_month 

Job Description

Role- Transformation Program Manager

Required Technical Skill Set- role requires strong program governance, stakeholder leadership, financial control, and execution rigor

Desired Experience Range-10-15 yrs

Location of Requirement - Noida only

Experience & Qualifications
  • 15+ years of overall experience in technology or business transformation
  • 5+ years leading large‑scale transformation programs or portfolios
  • Demonstrated experience managing multiple vendors and 3rd‑party tool implementations
  • Prior experience in large enterprise or global accounts preferred
  • Program/Project Management certification (PMP, PgMP, SAFe, PRINCE2) – preferred

Desired Competencies (Technical/Behavioral Competency)

Must-Have

The Transformation Lead will act as the end‑to‑end Program Manager for digital and automation transformation across a large, complex enterprise account. The role is accountable for strategy-to-execution delivery of initiatives spanning RPA, Power BI & Analytics, COTS platforms, and 3rd‑party technical tools, while leading multiple cross‑functional teams and ensuring measurable business outcomes.

Good-to-Have

This role requires strong program governance, stakeholder leadership, financial control, and execution rigor, combined with hands‑on understanding of enterprise technology transformations.

Key Skills & Competencies
  • Strong Program Management capability in large, multi‑year transformation programs
  • Proven experience with RPA, BI/Analytics (Power BI), COTS platforms, and vendor‑led solutions
  • Executive‑level stakeholder management and communication skills
  • Strong financial, risk, and dependency management
  • Ability to operate in complex, matrixed enterprise environments
  • Outcome‑focused mindset with strong problem‑solving and decision‑making skills
Key Responsibilities
  1. Transformation & Program Leadership
  • Own and drive the overall transformation roadmap across automation, analytics, and enterprise tools for the account
  • Translate business objectives into structured programs, releases, and delivery plans
  • Ensure alignment between business outcomes, technology solutions, and operational change
  • Act as the single point of accountability for transformation delivery across multiple initiatives
  1. Program & Delivery Management
  • Lead multiple concurrent workstreams (RPA, BI/Power BI, COTS, integrations, 3rd‑party tools)
  • Establish and run program governance: cadence, steering committees, RAID, dependencies, and milestones
  • Drive on‑time, on‑budget, high‑quality delivery across all initiatives
  • Proactively manage risks, issues, and cross‑team dependencies
  • Ensure adherence to agreed scope, timelines, and quality standards
  1. Technology & Solution Oversight
  • Provide delivery leadership across:
  • RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism)
  • Power BI / Analytics solutions (data models, dashboards, reporting adoption)
  • COTS platforms (ERP, procurement, finance, HR, CRM, or domain‑specific tools)
  • 3rd‑party technical tools and vendor‑led implementations
  • Work closely with architects and technical leads to ensure fit‑for‑purpose solutions
  • Ensure integrations, data flows, and security standards are well governed
  1. Stakeholder & Client Management
  • Serve as the primary transformation interface for senior client stakeholders
  • Drive executive‑level communication, including progress, risks, and value realization
  • Manage expectations and resolve conflicts across business, IT, vendors, and delivery teams
  • Lead QBRs, steering committee updates, and transformation reviews
  1. Financial & Commercial Management
  • Own program financials including budgets, forecasts, burn, and benefits tracking
  • Drive value realization: productivity gains, savings, automation ROI, and adoption metrics
  • Support commercial discussions including change requests, scope trade‑offs, and prioritization
  • Ensure financial transparency and strong cost control across initiatives
  1. Team Leadership & Ways of Working
  • Lead and mentor multiple small, cross‑functional teams (PMs, analysts, developers, vendors)
  • Set clear goals, delivery standards, and accountability across teams
  • Drive agile, hybrid, or waterfall delivery models as appropriate
  • Foster a culture of ownership, speed, quality, and continuous improvement
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