Application Support Engineer
Accenture Hyderabad
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Power Apps
Good to have skills : NA
Minimum 5 year(s) of experience is required
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Power Apps
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently.
You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of applications, all while maintaining a focus on delivering exceptional service to stakeholders.
Roles & Responsibilities:- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor application performance and implement necessary improvements.
- Must To Have Skills: Proficiency in Microsoft Power Apps.
- Strong understanding of application support processes and methodologies.
- Experience with troubleshooting and resolving software issues.
- Familiarity with integration of Microsoft Power Apps with other Microsoft services.
- Ability to document processes and create user guides for applications.
- The candidate should have minimum 5 years of experience in Microsoft Power Apps.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
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