Service Desk Quality Analyst

apartmentEteam placeBangalore calendar_month 

Job Description

Technical Experience :

a: Good knowledge about ITSM lifecycle and ITIL framework
b: Good knowledge about internal quality process
c: Knowledge about Calibration
d: Ability to provide effective feedback and coaching to improve individual and process level quality
e: Demonstrate flexibility to meet client requirements
f: Three to four years of experience

g: Minimum one year of experience as a Quality Analyst

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