Key Account Manager (from ecommerce industry)

Job Description

About The Opportunity

We are a dynamic company operating in the fast-paced e-commerce industry, dedicated to delivering exceptional online shopping experiences. Located in India, our organization is committed to innovation, customer satisfaction, and growth. We are seeking a proactive Key Account Manager to join our on-site team and drive strategic partnerships and sales growth across key clients.

• Build and maintain strong, long-lasting client relationships within the e-commerce sector.
• Identify opportunities to expand business with existing key accounts and develop strategies to maximize revenue.
• Coordinate with internal teams to ensure the timely delivery of services and support to clients.
• Analyse sales data to identify trends, forecast needs, and optimize account performance.
• Negotiate contracts and terms with clients to achieve mutually beneficial outcomes.
• Represent the company at industry events and client meetings, enhancing brand visibility and partnerships.

• Must-Have
• Proven experience in key account management within the e-commerce industry
• Strong understanding of e-commerce platforms and digital sales channels
• Excellent negotiation and communication skills
• Ability to analyse sales data and generate actionable insights
• Proficiency in CRM software and MS Office Suite
• Preferred
• Experience working in India's e-commerce market
• Knowledge of digital marketing strategies
• Additional language skills are a plus

• Work in a vibrant, innovative environment focused on growth and development
• Opportunity to work with a leading player in the e-commerce industry
• On-site work location with potential for career advancement

Skills: data analysis,account management,sales,e-commerce,commerce,sales strategy,negotiation skills,digital