Remote Desktop Support Jobs
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Search Results - Remote Desktop Support Jobs
HCLTechIndia
Position Overview (Job Summary):
The L1 Support Engineer (E1.2) provides first‑level technical support to global users in a 24×7 environment. The role involves handling inbound calls, resolving incidents within SLA, supporting remote desktop issues...
HCLTechTirunelveli
and troubleshooting
• Deliver Level 1 remote desktop support and execute tasks as per SOPs
• Drive positive customer experience and satisfaction through First Call Resolution, minimal AHT, and reduced reopen/rejection rates
Update work logs accurately and adhere...
3 similar jobs: Thoothukkudi, Madurai, Salem
HCLTechIndia
in ServiceNow or similar ticketing tools
• Knowledge of Active Directory and RSA Token management
• Troubleshooting skills in VPN, Citrix, and VDI
• Basic proficiency in MS Office applications
Secondary Skills:
• Basic remote desktop support skills
• Ability...
HCLTechChennai
and troubleshooting
• Deliver Level 1 remote desktop support and execute tasks as per SOPs
• Drive positive customer experience and satisfaction through First Call Resolution, minimal AHT, and reduced reopen/rejection rates
Update work logs accurately and adhere...
BirlasoftPune
Experience in remote desktop support environments.
• Demonstrated ability to manage teams, stakeholders, and high-pressure situations.
• Ability to work in a fast-paced, dynamic, and evolving environment.
Preferred Qualifications
• Experience working...
AccentureGurgaonaccenture.com
excellent communication skills and the ability to work flexible hours in a collaborative team environment.
Key Responsibilities:
• Handle client queries and provide timely resolution.
• Troubleshoot technical issues via remote desktop support.
• Provide...
HCLTechKākināda
in ServiceNow or similar ticketing tools
• Knowledge of Active Directory and RSA Token management
• Troubleshooting skills in VPN, Citrix, and VDI
• Basic proficiency in MS Office applications
Secondary Skills:
• Basic remote desktop support skills
• Ability...
88 similar jobs: Jamnagar, Secunderabad, Trichy, Kozhikode, Lunglei...
Pattern®Pune
hardware, software, and network issues, providing guidance to L1 support team members as needed.
• Diagnose and troubleshoot basic networking issues, including IP addressing, DNS, DHCP, VPN, and Wi- Fi connectivity.
• Manage remote desktop support through...
HCLTechDelhi
in
ServiceNow
or similar ticketing tools
Knowledge of
Active Directory
and
RSA Token management
Troubleshooting skills in
VPN, Citrix, and VDI
Basic proficiency in
MS Office
applications
Secondary Skills: Basic remote desktop support skills
Ability...
8 similar jobs: Saint Thomas Mount, Bellary, Hubli, Mohali, Kochi...
BirlasoftPune
Experience in remote desktop support environments.
• Demonstrated ability to manage teams, stakeholders, and high-pressure situations.
• Ability to work in a fast-paced, dynamic, and evolving environment.
Preferred Qualifications
• Experience working...
HCLTechSalem
Ticketing Tools (preferably ServiceNow)
• Active Directory
• RSA Token
• Troubleshooting VPN, Citrix, VDI issues
• Remote Desktop Support
Secondary Skills:
• Basic MS Office proficiency
• Ability to interact with users through phone, email, IM...
4 similar jobs: Tirunelveli, Coimbatore, Thoothukkudi, Trichy
GENPACTHyderabadmncjobsindia.com
1 IT Service Desk support through Phone Chat Email Voicemail Web Self-service Provide Incident query and service request management and monitoring incl escalation Initial remote desktop support user access management password reset...
HCLTechChennai
Ticketing Tools (preferably ServiceNow)
• Active Directory
• RSA Token
• Troubleshooting VPN, Citrix, VDI issues
• Remote Desktop Support
Secondary Skills:
• Basic MS Office proficiency
• Ability to interact with users through phone, email, IM...
HCLTechTrivandrumfoundit.in
and resolving issues through user interaction, log analysis, research, and troubleshooting
• Deliver Level 1 remote desktop support and execute tasks as per SOPs
• Drive positive customer experience and satisfaction through First Call Resolution, minimal AHT...
HCLTechChennai
issues through user interaction, log analysis, research, and troubleshootingDeliver L1 remote desktop support as per defined SOPsResolve tickets within defined SLAs for volume and turnaround timeMaintain compliance with quality standards—voice, accent...
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