Service Desk Manager Jobs
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Search Results - Service Desk Manager Jobs
PMC-Vadodara-foundit.in-
Job Description
Summary of the Job:
The Sr. Service Desk Manager will be responsible for the management of 24 x7 x 365 Retail and B2C focused teams of PMC IT Service Desk analysts based in India and the UK supporting retail and business system...
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Randstad Digital-Bangalore-
Job Role: Service Desk Management
Location: Bangalore
Experience:-Freshers With Excellent Communication
Face to Face Interview Bangalore Dec 13th
Job Description:
Roles & Responsibilities:
Provide Level 1 (L1) Technical Support through the IT...
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The Hashgraph Group-India-foundit.in-
is based.
What You Bring
• 5+ years in IT Service Desk Management, ideally in SaaS or fintech, with experience leading remote and async teams.
• Hands-on experience with AI-augmented support (e.g., Atlassian AI / Rovo, or custom LLMs).
• Deep...
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Youtap Limited-Bangalore-workable.com-
Management
• Create and maintain runbooks, SOPs, troubleshooting guides, and knowledge bases.
• Define training programs to uplift technical capability across the service desk team.
• Security, Compliance, and Secure SDLC
• Ensure all support and release...
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ADP-Hyderabad-
Manages all performance of the SD Technicians in a 24/7 x 365 call center and carries out the
strategy of the Helpdesk to assure performance as required and defined by the Service Desk Manager. Ensures adherence by all SD Technician Staff members...
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HCLTech-Allahābād-
and assigned to appropriate support groups
• Perform hierarchical escalation to Service Desk Management and Incident Management
• Provide communication to end users concerning the status of Incidents, Service Requests and Changes
• Compiles data through...
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61 similar jobs: Nadiād, Kolkata, Bareilly, Thrissur, Varanasi...
beBeeKeyword-Jaipur-
Service Desk Lead: A Key Position in Incident Management
Job Description:
The role of a Service Desk Lead involves handling Level 2 issues reported to the Apps and Infrastructure Helpdesk. This includes receiving calls, emails, and web tickets...
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HCLTech-India-
and assigned to appropriate support groups
• Perform hierarchical escalation to Service Desk Management and Incident Management
• Provide communication to end users concerning the status of Incidents, Service Requests and Changes
• Compiles data through...
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beBeeSupport-Solāpur-
Job Description
Analyst would be responsible for handling L2 issues reported with the Apps & Infra Helpdesk.
• Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service...
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HCLTech-Delhi-
and assigned to appropriate support groups
Perform hierarchical escalation to Service Desk Management and Incident Management
Provide communication to end users concerning the status of Incidents, Service Requests and Changes
Compiles data through Incident...
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BDO RISE Private Limited-Bangalore-
Defender for Cloud Apps, Azure Network Security, or Entra Permission Management, preferred
• Prior experience using help desk ticketing systems and service desk management tools, preferred....
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BDO Rise is hiring for our Digital Team SOC Analyst - Azure Sentinel Mandatory - Bangalore/Ahmedabad
BDO RISE Private Limited-Bangalore-
Defender for Cloud Apps, Azure Network Security, or Entra Permission Management, preferred
• Prior experience using help desk ticketing systems and service desk management tools, preferred.
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Advantmed India LLP-Amrāvati-
with IT Helpdesk/Service Desk management in Enterprise environment
• 24X5/7 Global Support Operations ManagementITIL Certification
• Microsoft and Azure Certification is an added advantage
• Strong leadership capability, Deep IT/PC troubleshooting...
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5 similar jobs: Nagpur, Solāpur, Sāngli, Mumbai, Nashik
beBeeHelpdesk-Bareilly-
to Service Desk Management regarding Continuous Improvement opportunities, cooperating with internal and external support teams.
• Initial contact resolution
• Incident management
• Service request handling
• Escalation management
The ideal candidate should...
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Advantmed India LLP-Pune-
with IT Helpdesk/Service Desk management in Enterprise environment
• 24X5/7 Global Support Operations ManagementITIL Certification
• Microsoft and Azure Certification is an added advantage
• Strong leadership capability, Deep IT/PC troubleshooting...
Read more
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