Telephone Operator Jobs in Chennai
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Search Results - Telephone Operator Jobs in Chennai
Roche-Chennai
will be based in Chennai
Application Specialists provides after-sales support to customers on Roche Diagnostics Product Portfolio. The application support provided on the phone, by email or during site visit is in the form of troubleshooting assistance...
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roche.com -
GS Infotech-Chennai
sales inquiries to generate qualified leads, promote products or services, and schedule appointments for the sales team. Operating as a key driver of business development, this role engages potential customers, identifies business needs, presents product...
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clickindia.com -
Consolidated Analytics, Inc.-Chennai
and Portal administration.
• Provide telephone, e-mail, and remote support to all IT users, solving their problems and provide procedural documentation as required.
• Use remote support tools to manage remote systems and desktops.
• Maintain the IT Service...
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GS Infotech-Chennai
and provide accurate product information in alignment with standard scripts and operating procedures. Accurately document every customer interaction, query details, ticket disposition and resolution steps in the CRM platform. Handle difficult customer...
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clickindia.com -
GS Infotech-Chennai
issues systematically, offer accurate resolutions based on standard operating procedures /(SOPs/), and escalate complex cases to specialized support teams. Maintain clear, concise, and structured call documentation, updating customer records, interaction...
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clickindia.com -
GS Infotech-Chennai
accurate solutions and guidance to customers by following standard operating procedures /(SOPs/), knowledge bases, and call scripts. Log all customer interactions, ticket statuses, case histories, and resolution steps accurately in the CRM system during...
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clickindia.com -
GS Infotech-Chennai
volume conditions. Collect and synthesize customer feedback insights to help quality, sales, and customer success teams identify recurring product or service issues. Focus Skills/: Excellent verbal communication, active listening, articulation, and phone...
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clickindia.com -
GS Infotech-Chennai
by answering inbound calls and conducting outbound calls fluently in Hindi. Address customer queries, troubleshoot service issues, and provide accurate product information in alignment with standard scripts and operating procedures. Accurately document every...
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clickindia.com -
GS Infotech-Chennai
and order processing while actively managing phone calls or ongoing support tickets. Escalate complex or unresolved customer cases to appropriate technical support tiers or departmental leads. Adhere strictly to company scripts, standard operating procedures...
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clickindia.com -
GS Infotech-Chennai
/), and seamless customer satisfaction without conducting direct phone conversations Responsibilities/: Review, process, and resolve customer queries, transactions, service requests, and complaints via email, live chat, and internal ticketing tools.
Verify, input...
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clickindia.com -
GS Infotech-Chennai
operational streams. Operating at the direct touchpoint between the organization and its client base, this role addresses customer requests, diagnoses service issues, provides product or process guidance, maintains high First Contact Resolution FCR rates...
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clickindia.com -
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