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BPO - Quality Analyst

apartmentMJplaceIndia
Excellent communication Skills – (ENGLISH AND HINDI: MANDATORY).Experience in Customer Support.Quality Parameters, QC Tools, Understanding of DMAIC, CSAT & NPS Projects....
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Team Lead - BPO

apartmentMJplaceIndia
Responsible In Managing a Team of 20 to 30 Agents.Setting And Meeting Performance Targets for Accuracy, Efficiency and Quality.Monitor the performance standards of the team against planned objectives and recommending and/or taking corrective actions.Document, examine and report quality issues their ...
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Telecaller

Admonz Private Limited Company | Amritsar | www.placementindia.com |
A customer support representative's primary objective is to understand the customer's problem and troubleshoot it with an optimal and effective solution. Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives.

Experience : 0 - 1 Years
No. of Openings : 200
Education : Higher Secondary, Secondary School […]
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : [ Male / Female ]
Job Country : India