Front Office Executive
scientific pathology | Agra | www.timesjobs.com |
Job Description […]
• Ensuring smooth functioning of the reception
• Giving prompt attention to telephone calls
• Delivery of test reports to patients
• Providing initial lab information to patient e.g tests, cost, preparation required, report delivery time etc
• Guiding patients to the sample collection area and provide information on patient preparation, where required
• Giving regular inputs to the lab director based on information/ complaints/ suggestions received from the customers and suggest scope of improvement
• Be in touch with reporting / testing department for timely delivery of reports...
• Ensuring smooth functioning of the reception
• Giving prompt attention to telephone calls
• Delivery of test reports to patients
• Providing initial lab information to patient e.g tests, cost, preparation required, report delivery time etc
• Guiding patients to the sample collection area and provide information on patient preparation, where required
• Giving regular inputs to the lab director based on information/ complaints/ suggestions received from the customers and suggest scope of improvement
• Be in touch with reporting / testing department for timely delivery of reports...
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