The Talent KeepersNoida, 33 km from Gurgaon
market research, customer service, and communication with clients. This is a hybrid role, with the primary location being in Noida but with flexibility for remote work.
Qualifications
• Analytical Skills and Market Research
• Communication and Customer...
Avo AutomationIndia
Avo Automation is a SaaS business focused on automation of the software delivery process.Our Platform is recognized as leader by market leading analyst like Gartner and G2.We are a young and fast-moving business that looks for hungry and driven people to join our team.We offer a holistic, enterprise...
CT Software Solutions India Pvt Ltd.Gurugram
CT Software Solutions is looking for .NET Core developers with 3-5 years of experience, adept in C#, .They should excel in crafting robust web applications, leveraging MVC/MVVM patterns, RESTful APIs, and cloud services.Required expertise includes database design, query optimization, and seamless in...
TopHire.coIndia
TopHire ( is looking to hire a Talent Acquisition Associate.At TopHire, a Talent Acquisition Associate is a client-facing role similar to a Recruitment Consultant.A Talent Acquisition Associate will work alongside Account Managers and help in the success of the client.Understand the hiring needs of ...
PlutoPeNew Delhi
Plutope is a leading crypto wallet company based in Delhi, India.Our mission is to provide users with a secure, user-friendly, and feature-rich, non-custodial crypto wallet that empower them to manage their digital assets with confidence.With a focus on Web3 technologies, Plutope is committed to dri...
Newparts, Inc.Delhi, 29 km from Gurgaon
Collaborate with parts manufacturers and suppliers to obtain detailed and accurate product information.
Implement and manage catalog databases for ease of use in maintenance, repairs, and part replacements.
Support the sales and customer service teams...
CloudHireDelhi, 29 km from Gurgaon
CloudHire, a fast-growing remote employee provider in the information technology and services industry, is looking for a talented Customer Service Representative to join our team. The perfect candidate will be passionate about customer service...
FCI London - Modern Furniture & Fitted WardrobesDelhi, 29 km from Gurgaon
furniture job.
We're a tech-driven company with a focus on exceptional customer service, clever marketing, and software development. We're looking for an experienced and driven individual who can support our sales leaders in building high-performing teams...
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Application Tech Support Practitioner
Gurgaon | www.accenture.com |
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management, Service Desk Voice Support
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : Bachelors degree: Preferably BCA, BSc
PROFICIENCY IN SPANISH LANGAUGE IS REQUIRED
Project Role : Application Tech Support Practitioner
Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills : Service Desk Management, SSI: Service Desk Voice Support NON SSI: Good to Have Skills :SSI: NON SSI: Job Requirements :
Key Responsibilities :
a: L1 Service Desk Call taking profile
b: Respond to the incidents reported by customer through voice, emails, and chats
c: Identify, investigate, and diagnose technical issues, troubleshoot, and resolve. Issues like Password reset, account unlock, MO365, Hardware and Software related issues, etc.
d: Follows the incident life cycle as defined by process
e: Technologist to respond to the issues reported by Customer predominantly through Voice
Technical Experience :
a: Good problem solving and analytical skills
b: Interaction through calls, email, chat and remote support, depending on aligned project job nature
c: Technologist to identify, investigate and diagnose the issue and take necessary action viz resolve or assign the incident to right assignment group
Professional Attributes :
a: Excellent verbal and written communication skills with email etiquette and customer service skills
b: 24x7 Support, mostly night shifts and rotation are ONLY as per project requirement
c: 5 days working from office per week with two weekly offs based on roster
Educational Qualification:
Bachelors degree: Preferably BCA, BSc
Additional Info : Flexibility to work in shifts,weekends and Indian holidays.Location-Bengaluru, Gurugram Only
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management, Service Desk Voice Support
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : Bachelors degree: Preferably BCA, BSc
PROFICIENCY IN SPANISH LANGAUGE IS REQUIRED
Project Role : Application Tech Support Practitioner
Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills : Service Desk Management, SSI: Service Desk Voice Support NON SSI: Good to Have Skills :SSI: NON SSI: Job Requirements :
Key Responsibilities :
a: L1 Service Desk Call taking profile
b: Respond to the incidents reported by customer through voice, emails, and chats
c: Identify, investigate, and diagnose technical issues, troubleshoot, and resolve. Issues like Password reset, account unlock, MO365, Hardware and Software related issues, etc.
d: Follows the incident life cycle as defined by process
e: Technologist to respond to the issues reported by Customer predominantly through Voice
Technical Experience :
a: Good problem solving and analytical skills
b: Interaction through calls, email, chat and remote support, depending on aligned project job nature
c: Technologist to identify, investigate and diagnose the issue and take necessary action viz resolve or assign the incident to right assignment group
Professional Attributes :
a: Excellent verbal and written communication skills with email etiquette and customer service skills
b: 24x7 Support, mostly night shifts and rotation are ONLY as per project requirement
c: 5 days working from office per week with two weekly offs based on roster
Educational Qualification:
Bachelors degree: Preferably BCA, BSc
Additional Info : Flexibility to work in shifts,weekends and Indian holidays.Location-Bengaluru, Gurugram Only
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