MJIndia
Excellent communication Skills – (ENGLISH AND HINDI: MANDATORY).Experience in Customer Support.Quality Parameters, QC Tools, Understanding of DMAIC, CSAT & NPS Projects....
MJIndia
Responsible In Managing a Team of 20 to 30 Agents.Setting And Meeting Performance Targets for Accuracy, Efficiency and Quality.Monitor the performance standards of the team against planned objectives and recommending and/or taking corrective actions.Document, examine and report quality issues their ...
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