Front Desk Staff

Job Description

We are hiring Freshers and Experienced professionals ( 1-2years) from Hotel Industry for our reputed organization

Fresher should be qualified with a degree in Hotel Management or Aviation Management.

Good Communication skills and interpersonal skills.

Male candidates are preferred.

Roles and Responsibilities:

• Timely opening and closing of the center.
• Meet and greet clients as they enter and leave the buildings permanent and temporary visitor access

• Notify clients of visitors arrival.
• Manage and monitor CCTVs.
• Oversee operations of security equipment.
• Responsible and timely issue and control of keys for offices and meeting rooms in accordance with

set of SOPs

Conference and Meeting Rooms:

• Manage booking and enter Centre charges.
• Manage set-up of rooms and provision of all materials.
• Manage request for audio-visual equipment.
• Manage request for catering and refreshments.

Help Desk:

• Receive, co-ordinate and monitor all requests for services and assistance.
• Provide up-to-date progress of request.
• Record the outcome and response time to request.

• Operate the switchboard to receive and transfer all incoming calls.
• Assist resident staff with general telephone enquiries.

• Receive, sort, and distribute incoming client mail to the post boxes.
• Sort out & post client outgoing mail - needs to be delivered by the client to reception before 4:30 pm.
• Record all post into Centre charge.

• Arrange collection of small packages and items of urgent mail for clients.
• Record all items into Centre charge.
• Record faxes sent out by the client and enter Centre charge.

• Manage booking of taxi/minicabs to collect clients and visitors.

Mail Id: [Confidential Information]