Client Services Representative (Freshers)

apartmentInteractive Brokers placeMumbai calendar_month 

Job Description

Interactive Brokers is seeking MBA/Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

  • Respond to retail and professional clients inquiries via inbound calls, email and online chat
  • Obtain a thorough knowledge of products offered by IB on various global exchanges
  • Assist clients with opening and funding accounts
  • Show clients how to use different features of the Trader Workstation
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Knowledge of securities regulations impact on customers

Qualifications:

  • Education: University degree (Post Graduation/Bachelors) required
  • Excellent verbal and written communication skills in English.
  • Good quantitative/analytical skills
  • High level of MS Excel skills required
  • An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets.

Company Benefits & Perks:

  • Competitive salary package.
  • Performance based annual bonus (cash and stock).
  • Group Medical & Life Insurance.
  • Modern offices with free amenities & fully stocked cafeterias.
  • Monthly food card & company paid snacks.
  • Hardship/shift allowance with company provided pickup & drop facility*
  • Attractive employee referral bonus.
  • Frequent company sponsored team building events and outings.
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