Walkin Drive || Business Operations Analyst || 22nd-26th June,26|| Noida

Job Description

HCLTech is Hiring for Business Operations Analyst

Interested candidates can walk in for an interview | Freshers are not eligible

Dates: 22nd to 26th June 2026

Timing: 11:00 AM - 1:00 PM

Contact Persons: Navya/Kashish

Please carry:

2 Updated Resume

1 Passport size

1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Key Responsibilities

• Support end-to-end processing of Group Benefits operations, including policy administration, enrolments, and servicing requests
• Assist in claims processing and validation, ensuring accuracy and adherence to SLAs
• Perform data entry, verification, and reconciliation across systems
• Ensure timely resolution of customer and partner queries
• Follow standard operating procedures (SOPs) and maintain compliance with regulatory and internal policies
• Identify process gaps and support continuous improvement initiatives
• Contribute to automation and efficiency projects where applicable
• Collaborate with internal teams (Claims, Underwriting, Finance, Customer Service) to ensure seamless operations
• Communicate effectively with stakeholders to resolve operational issues
• Maintain operational trackers, dashboards, and MIS reports
• Analyse basic operational data to highlight trends, errors, and improvement opportunities
• Ensure adherence to compliance standards, audit requirements, and data privacy guidelines
• Escalate risks, discrepancies, or operational issues in a timely manner

Required Skills & Qualifications

• Bachelor's degree in Business Administration, Finance, Insurance, or related field

• 1–2 years of experience in:
• Insurance operations (preferred – Group Benefits, Life, Health)
• OR BFSI/financial services operations

• Exposure to policy administration or claims systems
• Experience working in SLA-driven operational environments
• Knowledge of regulatory/compliance frameworks in insurance