HR Service Delivery Senior Analyst
Accenture Bangalore
Skill required: Employee Services - Employee Data Process Design
Years of Experience:5 to 8 years
The role bridges analytical execution with people leadership — ensuring the team delivers with accuracy, speed, and business impact.
Own KPI definitions, SLA logic, and reporting governance
Ensure accuracy, consistency, and standardization of reports/dashboards
Identify trends, risks, and opportunities across HR processes (onboarding, exits, ticketing)
Support governance forums with data-backed recommendations
The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
Provide coaching on analytics, data storytelling, and stakeholder communication
Drive capability building and cross-skilling within the team
Identify gaps in SLA measurement logic and drive corrections
Partner with operations to improve performance outcomes
Manage data discrepancies and root cause analysis
Ensure audit readiness and compliance with standards
Collaborate with operations, HR, and client stakeholders
Translate business requirements into reporting solutions
Promote use of tools (Power BI, Excel automation, dashboards)
Standardize templates, reporting definitions, and processes
Designation: HR Service Delivery Senior Analyst
Qualifications:Any GraduationYears of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Workforce Data Analytics (WFDA) Team Lead at CL-10 is responsible for leading a team of analysts in delivering high-quality workforce insights, dashboards, and data-driven solutions to internal and client stakeholders.The role bridges analytical execution with people leadership — ensuring the team delivers with accuracy, speed, and business impact.
- Analytics Delivery & Reporting
Own KPI definitions, SLA logic, and reporting governance
Ensure accuracy, consistency, and standardization of reports/dashboards
Drive automation and optimization of reporting processes
(Aligned to analytics leadership responsibility seen in CL10 – Analytics Sr Analyst_20260618_225307_1) [CL10 – Ana...8_225307_1 | Word]- Insight Generation & Decision Support
Identify trends, risks, and opportunities across HR processes (onboarding, exits, ticketing)
Support governance forums with data-backed recommendations
The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for? 3. Team Management
Manage a team of workforce analysts (allocation, workload, performance)Provide coaching on analytics, data storytelling, and stakeholder communication
Drive capability building and cross-skilling within the team
- SLA & Performance Governance
Identify gaps in SLA measurement logic and drive corrections
Partner with operations to improve performance outcomes
- Data Quality & Issue Resolution
Manage data discrepancies and root cause analysis
Ensure audit readiness and compliance with standards
- Stakeholder Management
Collaborate with operations, HR, and client stakeholders
Translate business requirements into reporting solutions
- Continuous Improvement & Automation
Promote use of tools (Power BI, Excel automation, dashboards)
Standardize templates, reporting definitions, and processes
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems
- Your day to day interactions are with peers within Accenture
- You are likely to have some interaction with clients and/or Accenture management
- You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
- Decisions that are made by you impact your own work and may impact the work of others
- In this role you would be an individual contributor and/or oversee a small work effort and/or team
- Please note that this role may require you to work in rotational shifts
AccentureBangalore
Job Description
Skill required: Employee Services - Employee Data Process Design
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional...
AccentureBangalore
Skill required: Talent Acquisition - HR Delivery Strategy
Designation: HR Service Delivery New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading...
AccentureBangalore
Job Description
Skill required: Employee Services - Employee Data Process Design
Designation: HR Service Delivery Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional...