Key Account Manager - Startup Banking

Job Description

A strong focus is placed on understanding and adapting to the specific needs of the startup ecosystem, which can be fast-paced and innovative.

• Client Relationship Management: Develop and maintain strong, long-lasting relationships with key corporate clients, acting as their main point of contact.
• Business Development: Proactively acquire new corporate clients and grow relationships with existing ones to increase the bank's liability base and market share.
• Sales and Cross-selling: Achieve sales targets by promoting and selling a wide range of banking and third-party products, such as business loans, credit cards, and savings accounts.
• Client Service: Ensure high levels of customer satisfaction by addressing client needs, resolving complaints, and coordinating with internal teams to deliver seamless service.
• Compliance and Operations: Adhere to all bank policies, KYC guidelines, and regulatory requirements, ensuring all processes are followed correctly.

• Education: This role requires a bachelor's degree in finance, business, or a related field. An MBA is often preferred.
• Experience: Several years of experience in banking, financial services, or a related sales role, with a preference for experience with startups or the startup ecosystem.
• Skills:
• Strong negotiation and communication skills.
• Excellent interpersonal and relationship-building skills.
• Proven ability to manage multiple clients and priorities simultaneously.
• Knowledge of banking products, services, and regulations.
• Analytical skills to track performance and identify opportunities.
• Familiarity with CRM software and MS Office is often beneficial.