Front Desk Receptionist

apartmentcosmodent india placeGurgaon calendar_month 

Job Description

Company Description

Cosmodent India is a recognized leader in oral healthcare, operating hi-tech, modern, and ISO-certified dental clinics across Gurgaon, Delhi, and Bangalore. Dedicated to providing exceptional dental care, Cosmodent offers a range of advanced treatments, including smile makeovers, root canal therapy, cosmetic dentistry, teeth whitening, and orthodontics.

Known for its cutting-edge technologies and patient-focused approach, the clinic is committed to delivering quality and comfortable dental solutions for all patients.

Role Description

This is a full-time on-site role for a Front Desk Receptionist based in Gurugram. The Front Desk Receptionist will be responsible for welcoming and assisting patients, managing appointments, handling incoming calls, and ensuring smooth front desk operations.

Additional responsibilities include maintaining patient records, providing information about services, and collaborating with the clinical and administrative teams to enhance patient experience.

Qualifications
  • Strong interpersonal and communication skills to engage with patients and staff professionally
  • Proficiency in managing appointments, scheduling, and basic office administration tasks
  • Organizational and multitasking skills to manage front desk operations efficiently
  • Familiarity with customer service practices in a healthcare setting is an advantage
  • Basic computer skills and experience using scheduling tools or software
  • Ability to handle confidential patient information with discretion and professionalism
  • Prior experience as a receptionist or in a similar role is a plus
  • High school diploma or equivalent is required; additional certifications in office administration or customer service are advantageous
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