Customer Service Analyst-Voice
Accenture Mumbai
Skill required: Language Translation - Customer Service
Years of Experience:3 to 5 years
Language - Ability:Spanish - Advanced
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Spanish language resource
NA
Designation: Customer Service Analyst
Qualifications:Any GraduationYears of Experience:3 to 5 years
Language - Ability:Spanish - Advanced
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Spanish language resource
NA
Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for? •Customer Care- Customer Communications
- Customer Experience (CX)
- Customer Satisfaction
- Customer Support Operations
- Your day to day interaction is with peers within Accenture before updating supervisors
- In this role you may have limited exposure with clients and/or Accenture management
- You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
- The decisions you make impact your own work and may impact the work of others
- You will be an individual contributor as a part of a team, with a focused scope of work
- Please note that this role may require you to work in rotational shifts
LeadSquaredMumbai
About the Role: We are looking for dynamic and customer-oriented freshers to join as Associates in our Customer Experience & Solutions team. This role combines customer support and business analysis, where you will interact with clients, understand...
CrisilMumbai
Job Description
The Data & Customer Support Analyst is responsible for uncovering the drivers behind customer contract cancellations across S&P Global Market Intelligence. This role conducts structured interviews with internal Commercial teams...
AccentureMumbai
Repository, other Accenture systems, CRM process, etc., based on analysis of queries received from employees
• Perform any projects/activities assigned by the Team Lead / Manager
• Provide the training of tools (myTE, Service Now) and techniques of customer...