Manager - Service Delivery
Job Description
Required Skills
Behavioral | Aptitude | Managerial Skills
Functional | IT Operations Management | Financial Management
Functional | IT Operations Management | Business Relationship Management
Behavioral | Microland Skills | Execution Excellence
Education Qualification :
Engineer - B.E / B.Tech / MCA
Certification Mandatory / Desirable :
Technology | IT Service Management Certifications | ITIL Intermediate Certificate
Details:
- Technology:
- Business Development:
Understand and New Business cases and client needs
Understand and Develop new structure of Organization and effective Solution
Demonstrate delivery methodology to Prospective clients
Costing and Pricing for new Business cases- Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas
Identify and Define new delivery methodology
Identify and Define skills and capabilities of new managers, and identify needs for development
Identify different thresholds for achievements.