IT Catalogs Product Manager
Pepsico Hyderabad
Job Description
Overview
We are seeking a highly skilled IT Catalogs Product Manager with a strong consulting and functional background to lead the strategy, development, and optimization of IT Service Catalogs. The ideal candidate should have 8-10 years of experience in IT Service Management (ITSM), ITIL frameworks, and ServiceNow platform expertise.This role requires a blend of technical acumen, strategic thinking, and stakeholder engagement skills to ensure seamless IT service delivery.
Responsibilities
Product Ownership & Strategy:
- Drive the IT Service Catalog roadmap, aligning with enterprise ITSM strategies.
- Ensure the Service Catalog meets business needs and enhances user experience, automation, and efficiency.
- Collaborate with business units, IT teams, and stakeholders to understand service requirements and optimize catalog offerings.
- Act as a subject matter expert (SME) on IT Catalogs, providing guidance on best practices and frameworks.
- Work closely with business leaders, IT teams, and service owners to refine and improve IT services.
- Work with cross-functional teams to design, implement, and enhance Service Catalog solutions in ServiceNow.
- 8-10 years of experience in IT Service Management (ITSM) and Service Catalog management.
- Strong expertise in ITIL framework (ITIL v3 or v4 certified preferred).
- Hands-on experience with ServiceNow ITSM, Service Catalog, and Request Management.
- Functional expertise in IT Service Design, Workflow Automation, and Process Optimization.
- Proven ability to define catalog structures, SLAs, workflows, and automation solutions.
- Experience in consulting, stakeholder management, and business process reengineering.
- Strong understanding of enterprise IT landscapes, integrations, and self-service enablement.
- Excellent analytical, communication, and leadership skills.
ReutersHyderabad
Job Description
As a Product Manager, you will:
• Develop strong product intuition by interpreting and assessing customer problems, business[ needs and opportunities and offering potential solutions with a moderate level of guidance and direction...
AmazonHyderabad
We are seeking a Principal Product Manager to lead the development of a new, external-facing product and associated customer experiences. This role will own a critical set of capabilities that enable external partners and client applications...
ReutersHyderabad
Job Description
About the Role
In this opportunity as a Product Manager, you will:
• Implement the GTM product vision and create the roadmap for the Gainsight system that meet and align with the Legal Professionals business objectives and goals...