Account Manager
Job Description
Manager – US
Location: Hybrid (US & India)Experience: 5–8 years
Company: Metadome.ai
About the Role
Metadome.ai is seeking an experienced Account Manager to drive growth for our Service & Training solutions across automotive, industrial, and manufacturing enterprises in the United States.
This role is focused on managing and expanding key accounts by enabling organizations to adopt digital content, 3D, and immersive solutions for service operations, technician training, and customer education.
The ideal candidate brings a strong background in enterprise account management, consultative selling, and a deep understanding of service and training workflows.
Key ResponsibilitiesAccount Management & Growth- Manage and expand strategic enterprise accounts in the US market
- Identify and drive upsell and cross-sell opportunities within existing customers
- Develop and execute account plans aligned with customer business objectives
- Build and maintain relationships with key stakeholders, including:
- After-sales and service leaders
- Training and L&D teams
- Digital transformation and innovation teams
- Act as a trusted advisor to customers
- Own the end-to-end lifecycle for account expansion opportunities
- Lead client discussions, solution presentations, and workshops
- Collaborate with internal teams (pre-sales, product, delivery) to drive deal closure
- Ensure successful onboarding and ongoing adoption of solutions
- Monitor account health, usage, and impact
- Gather customer feedback to inform product improvements
- 5–8 years of experience in Account Management, Enterprise Sales, or Customer Success
- Proven experience managing enterprise clients in:
- Automotive, or
- Industrial / Manufacturing sectors
- Strong consultative selling and account management capabilities
- Ability to engage and influence senior stakeholders (Director / VP level)
- Excellent communication and presentation skills
- Ability to operate effectively in a fast-paced, growth environment
- Experience with digital platforms, SaaS, or enterprise technology solutions
- Exposure to 3D, immersive, or digital twin technologies
- Experience working in or with the US market
- Valid US visa or ability to travel to the US is a plus
- Opportunity to work on cutting-edge digital platforms transforming service and training experiences
- High-impact role with ownership of key enterprise accounts
- Collaborative, fast-growing environment with global exposure
Account Manager – US
Location: Hybrid (US & India)Experience: 5–8 years
Company: Metadome.ai
About the Role
Metadome.ai is seeking an experienced Account Manager to drive growth for our Service & Training solutions across automotive, industrial, and manufacturing enterprises in the United States.
This role is focused on managing and expanding key accounts by enabling organizations to adopt digital content, 3D, and immersive solutions for service operations, technician training, and customer education.
The ideal candidate brings a strong background in enterprise account management, consultative selling, and a deep understanding of service and training workflows.
Key Responsibilities
Account Management & Growth
Manage and expand strategic enterprise accounts in the US market
Identify and drive upsell and cross-sell opportunities within existing customers
Develop and execute account plans aligned with customer business objectives
Stakeholder Engagement
Build and maintain relationships with key stakeholders, including:
After-sales and service leaders
Training and L&D teams
Digital transformation and innovation teams
Act as a trusted advisor to customers
Deal Management
Own the end-to-end lifecycle for account expansion opportunities
Lead client discussions, solution presentations, and workshops
Collaborate with internal teams (pre-sales, product, delivery) to drive deal closure
Customer Success & Adoption
Ensure successful onboarding and ongoing adoption of solutions
Monitor account health, usage, and impact
Gather customer feedback to inform product improvements
Qualifications
Experience
5–8 years of experience in Account Management, Enterprise Sales, or Customer Success
Proven experience managing enterprise clients in:
Automotive, or
Industrial / Manufacturing sectors
Skills
Strong consultative selling and account management capabilities
Ability to engage and influence senior stakeholders (Director / VP level)
Excellent communication and presentation skills
Ability to operate effectively in a fast-paced, growth environment
Preferred Qualifications
Experience with digital platforms, SaaS, or enterprise technology solutions
Exposure to 3D, immersive, or digital twin technologies
Experience working in or with the US market
Valid US visa or ability to travel to the US is a plus
Why Join Metadome.ai
Opportunity to work on cutting-edge digital platforms transforming service and training experiences
High-impact role with ownership of key enterprise accounts
Collaborative, fast-growing environment with global exposure