Customer Service (International Voice Process) Professional
Apex One Mumbai
Job Description
We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.
Key Responsibilities:
- Handle inbound and outbound calls from international customers.
- Address customer inquiries, complaints, and support issues in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Ensure customer satisfaction by providing effective solutions.
- Meet performance targets and adhere to quality standards.
Requirements:
- 2 months to 2 years of experience in a BPO or customer service role.
- Excellent verbal communication skills in English.
- Ability to work in a fast-paced environment and multitask effectively.
- Willingness to work in the Night shift.
- Positive attitude and customer-first approach.
- Mandatory Key Skills - Cold calling,Lead generation,sales Development,Outbound Marketing,CRM,Customer Service.
Kotak Mahindra Bank LimitedThāne, 16 km from Mumbai
Job Description
Grade-E0
Role- Customer Service Representative
Job Description
• Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch...
AccentureMumbai
Skill required: Language Translation - Customer Service
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Language - Ability:Spanish - Advanced
About Accenture
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The Allied OutsourcingMumbai
Be a part of growing company. Join our dynamic team as a Customer Service Representative supporting a prestigious US Law Firm. Key Responsibilities: - Accurately enter new client details into the database. - Communicate professionally via email...