MSD System Admin (Technical)
Tata Consultancy Services Bangalore
Job Description
It is time for you to make #thebigmove to Tata Consultancy Services.
Role : MSD System Admin (Technical)Exp : 5- 12 Years
Location : PAN India
JOB DESCRIPTION:
At least 4 years experience and expertise in power platform administration
D365 CRM administration, D365 Environment management, user and security administration,Should have experience in leading the team and been in customer facing role
6 to 8 + years of Power Platform administration- Environment Management
- Create, configure, and manage Dynamics 365 CRM environments (Dev, Test, UAT, Production) via Power Platform Admin Center.
- Perform environment copy, reset, and removal as per organizational policies.
- Monitor environment health and resolve issues related to access, performance, and configuration.
- User & Security Administration
- Manage user access, security roles, and security groups.
- Coordinate with Environment Owners for role assignments and privilege escalations.
- Ensure compliance with PIM (Privileged Identity Management) and tenant-level security standards.
- Storage & Resource Management
- Monitor Dataverse storage usage (Database, File, Log).
- Advise on storage compliance and coordinate cleanup or purchase of additional capacity.
- Track and report resource utilization (apps, flows, portals, Power Pages sites).
- Governance & Compliance
- Implement and enforce ALM (Application Lifecycle Management) best practices.
- Maintain SOPs for environment setup, mailbox activation, and portal configuration.
- Ensure adherence to Microsoft licensing and subscription requirements.
- Issue Resolution & Support
- Act as L3 support for tenant-level issues in Dynamics 365 CRM and Power Platform.
- Engage with Microsoft Support for escalations and troubleshooting.
- Provide KT (Knowledge Transfer) sessions and documentation for new Joiners.
- Communication & Reporting
- Draft formal communications for environmental changes, compliance notices, and advisory updates.
- Prepare monthly reports on storage, environment health, and incident summaries.
Interested candidates can share their resumes to [Confidential Information]
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