Airport Customer Service Executive – Male/Female

• Airport Customer Service Executive
• Male/Female Company: Airstriprealtech Location: Hyderabad, Telangana, India Contract Details: Full-time Airstriprealtech is a leading airport management company based in Hyderabad, Telangana, India.

We are currently seeking a highly motivated and customer-oriented individual to join our team as an Airport Customer Service Executive.

You will also handle any customer inquiries or complaints and provide timely and effective solutions.

• Greet and assist passengers at the airport check-in counters
• Process passenger tickets and handle baggage check-in
• Ensure compliance with all airport security and safety regulations
• Provide information and assistance to passengers regarding flight schedules, delays, and cancellations
• Handle customer inquiries and complaints in a professional and timely manner
• Liaise with other airport departments and airlines to ensure a smooth travel experience for passengers
• Handle any special requests or accommodations for passengers, such as wheelchair assistance or special meals
• Assist with boarding procedures and ensure all passengers are boarded on time
• Maintain a high level of customer service at all times
• Handle cash and credit card transactions for ticket sales and excess baggage fees
• Keep accurate records of all transactions and passenger information
• Handle any other duties as assigned by the Airport Manager.

• Minimum of a high school diploma or equivalent
• Previous customer service experience, preferably in the aviation industry
• Excellent communication and interpersonal skills
• Ability to handle stressful situations and difficult customers with patience and professionalism
• Strong problem-solving skills and ability to think on your feet
• Basic computer skills and knowledge of ticketing systems
• Willingness to work in a shift-based schedule, including weekends and holidays
• Must be physically fit and able to lift up to 50 pounds
• Fluency in English and knowledge of other languages is a plus
• Must have a positive attitude and a strong commitment to providing exceptional customer service.

If you are passionate about providing excellent customer service and have a keen interest in the aviation industry, we would love to hear from you.

Apply now!