Senior Manager - MIS

About the company

Gigmo Solutions is a fast-growing tech. startup with a mission to fundamentally disrupt the customer support industry through perfectly tuned symphony of Artificial Intelligence based conversational bots and Gig workers.

With our engineers spread out in 10+ countries across 4 continents, Gigmos is uniquely poised to fundamentally change the technical customers support industry.

Location – Gurugram

KEY RESPOSIBILITY AREA

• Strong command of complex formulas (e.g., VLOOKUP, INDEX-MATCH, IF, nested functions).
• Skilled in pivot tables, conditional formatting, and dynamic data analysis tools.
• Experience with macros and task automation (preferred).

• Proficient in data cleaning, structuring, and transforming datasets from multiple sources.
• Ability to ensure data accuracy and integrity in reports and dashboards.

• Experience creating interactive dashboards in Power BI.
• Strong SQL skills for data extraction and transformation.
• Understanding of data modeling and relational databases.

• Clear and professional written communication (e.g., emails, documentation).
• Strong verbal skills for effective team coordination and stakeholder communication.

• Detail-oriented with strong analytical and problem-solving skills.
• Comfortable working with large datasets in fast-paced environments.
• Programming knowledge (Python, R, VBA, etc.) is a plus for automation and processing tasks.

• Must have bachelor's degree.
• Experience should be 12+ years in MIS profile.
• Excellent in MS Excel and Power BI
• Must have excellent written and verbal communication skills
• Must have a laptop with 16GB RAM and fast internet connection with minimum 50 Mbps.