LEAD BUSINESS ANALYST - Business Analysis
Happiest Minds Technologies Bangalore
Job Description
Senior Business Analyst - Insurance Domain
Years of Experience: 8-10 Years
Job Summary: We are seeking a highly skilled Senior Business Analyst with extensive experience in the insurance domain. The ideal candidate will engage with stakeholders to gather requirements, document business processes, and support digital transformation initiatives.This role requires a strong understanding of insurance workflows, regulatory compliance, and the ability to translate business needs into functional specifications.
Key Responsibilities- Business Analysis & Requirement Gathering: Engage with business stakeholders (underwriters, claims, operations, finance teams) to understand requirements. Conduct workshops, interviews, and requirement elicitation sessions. Document BRDs, FRDs, user stories, use cases, and process flows. Perform gap analysis between current and target-state processes.
- Insurance Domain Expertise: Work across key insurance value chain areas including policy administration, underwriting workflows, claims processing, and billing & collections. Ensure alignment with regulatory and compliance requirements. Support ESG, risk, and reporting-related initiatives where applicable.
- Solution Design & Stakeholder Management: Translate business requirements into functional specifications. Collaborate with solution architects and development teams. Facilitate stakeholder sign-offs and manage expectation alignment. Support product owners in backlog prioritization in Agile environments.
- Process Optimization & Transformation: Identify automation and optimization opportunities. Drive digital transformation initiatives (AI/Automation/Workflow). Recommend improvements in operational efficiency, turnaround time, and cost.
- Testing & UAT Support: Define test scenarios, review test cases, and validate functional outputs. Support User Acceptance Testing (UAT). Ensure requirements traceability and defect resolution.
- Documentation & Governance: Maintain high-quality documentation standards. Ensure traceability matrix (RTM) and audit readiness. Support reporting and governance reviews.
- Strong understanding of the insurance domain.
- Experience with Business Analysis and Requirement Gathering.
- Proficiency in tools such as Jira, Confluence, Visio, and MS Excel.
- Ability to create process maps, data flows, and Design Specifications.
- Experience in Agile/Scrum methodologies.
- Exposure to platforms such as Guidewire, Duck Creek, Sapiens, or Majesco.
- Knowledge of claims lifecycle, underwriting processes, and policy lifecycle.
- Basic understanding of WEB API, Integrations, and Data Structure and Algorithms.
- MBA / PGDM / Bachelors in Engineering or relevant field.
- Certifications: IIBA (CBAP / CCBA), Insurance-specific certifications (LOMA, CPCU, etc.).
- Experience in cross-functional and global teams.
Join our team and contribute to transforming the insurance landscape through innovative solutions and effective stakeholder engagement.
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