L2 Technical Support
Cloudxtreme Technologies Private Limited Hyderabad
Job Description
Role & Responsibilities:
- Provide L2 Technical Support for end users across multiple technologies.
- Handle troubleshooting for Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Support Windows & Mac OS, mobile device hardware/software, networking, video conferencing, telephony equipment, and AV systems.
- Administer and troubleshoot Active Directory.
- Document issues and resolutions while ensuring SLA adherence.
Preferred Candidate Profile:
- 3 years of experience in technical support or IT helpdesk roles.
- Preferred Certifications: ITIL, Microsoft MCITP.
- Excellent communication and problem-solving skills.
- Willingness to work in a fast-paced environment.
Cloudxtreme Technologies Private LimitedHyderabad
Job Description
Role & Responsibilities:
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Job Description
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