Key Account Manager

apartmentgalaxy surfactants limited placeMumbai calendar_month 

Job Description

Primary Responsibilities:

To manage and grow relationships with strategic clients, ensuring customer satisfaction, retention,

and revenue growth through tailored solutions and proactive account management.

Key Responsibilities –
  • Develop and maintain strong relationships with key clients.
  • Understand client needs and provide customized solutions.
  • Drive revenue growth by upselling and cross-selling products/services.
  • Coordinate with internal teams to ensure timely delivery and support.
  • Monitor account performance and prepare regular reports for management.
  • Negotiate contracts and close agreements to maximize profits.
  • Resolve client issues promptly to maintain trust and satisfaction.

Educational qualifications preferred:

  • B.Tech or B.E. in any field with MBA

Experience : 5 to 12 yrs of experience (minimum 5 years in KAM)

Required Skills:

  • Proven track record of managing large/strategic accounts.
  • Strong negotiation, communication, and interpersonal skills.
  • Excellent presentation and communication skills, both written and verbal, for engaging
stakeholders.
  • Demonstrated capacity to work under pressure and meet deadlines in a fast-paced environment.
  • Effective team collaboration and leadership potential, fostering cross-functional cooperation.
  • Solid commercial acumen, with the ability to translate business insights into actionable growth
strategies.
  • Ability to analyze data and prepare client-focused strategies.
  • Strong chemistry know-how, enabling deep understanding of product applications, technical

specifications, and industry standards to support client solutions

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